Along with the extensive experience of the Crothers Consulting team, we can bring you best practices in all areas of HR consulting and coaching.
When we partner with you, we bring training and assessments from experts like:
Contact us to begin the process!
Manager’s Tool Kit
Overview:
This program enforces the importance of taking ownership and accountability in addition to new skills needed to be an effective manager in the organization. Participants learn best practices, common pitfalls, and solutions to help them become successful in their roles. This engaging workshop provides participants with opportunities to practice and fine-tune the skills they learn. Tips on managing and connecting with co-workers and clients virtually will be woven throughout the training.
Participants will receive a certification after completing the course.
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This Manager’s Tool Kit training can be delivered three different ways:
- Six 75-minute sessions
- Three 2-hour sessions
- One full day
In each training session skills will be introduced and practiced. This will allow participants to apply what was learned between the sessions. This training is designed to maintain momentum and continuity for managers to successfully acquire vital skills and best practices.
Ethics, Boundaries and Professionalism:
Leading Through Uncertainty
Overview:
This course is for leaders who would like to understand how to create a leading playbook that empowers, motivates and brings the best out in their employees during uncertain times. With no playbook for how best to respond to the rapidly evolving business landscape, many decision makers are grappling to strike the right balance between prudent cautiousness and panicked over-reaction.
With so many unknowns, playing it “extra-safe” is arguably a sensible response. Yet playing it too safe comes with its own risks.
Navigating the uncertainty of the path ahead in ways that minimize the ongoing fall-out will require all who occupy leadership roles to keep fear in check and rethink risk beyond its usual parameters.
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Leading Yourself and Others Through Change
Overview:
Change is a reality for every organization and every individual today. Managers face the special challenge of maintaining a positive outlook and helping others to remain positive and productive during times of uncertainty.
This dynamic program provides managers and supervisors with the skills, tools, and techniques necessary to lead your organization and coach employees through the ever changing work environment.
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Leadership Effectiveness
Overview:
This course builds on the leadership capabilities of your team, and can heighten your own effectiveness as a leader. Most organizations expect leaders to also “manage” individuals, teams, projects and organizations, the difference between leadership and management practices will be examined in this three hour workshop.
Several leadership models will be explored in this training based on years of research. Most traditional models revolve around many of the same core competencies, practices and behaviors. One’s own experiences with effective and ineffective leaders will, likewise, be explored, leading to a deepened understanding of what behaviors differentiate leaders.
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Running Effective Meetings - Hybrid or Remotely
Overview:
Workplace policies have evolved to allow working from home or hybrid work models. Team collaboration in all forms of meetings is critical as leaders navigate important business decisions. In this session we will explore pros and cons of various forms of meetings and provide guidance for running meetings that are effective for you as the meeting leader and all participants.
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Handling Tough Conversations: Leveraging 8 Simple Principles to Conduct Difficult Conversations
Overview:
This 2-hour session provides participants with eight simple principles to leverage when they must conduct a difficult conversation with a coworker, superior, subordinate or even a family member. This workshop provides participants the opportunity to practice these principles with one another on existing or anticipated difficult conversations they face. Worksheet to outline future conversation steps provided. Topics covered:
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Courageous Authenticity
Overview:
Courageous Authenticity is a practice of leadership that is transparent, vulnerable, and honest with those they lead. By attending this session, you will gain insight on the practice of Courageous Authenticity, how to change how you lead and bring those concepts back to your organization. These capabilities are core to a leader’s ability to establish a vision of the future that the broader organization can follow.
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Note: This session is best taken in conjunction with the “Fierce Conversations” offering, as in this second session participants learn and practice eight simple principles of conducting difficult conversations, i.e., delivering difficult/delicate messages to others.
Creating a Vision/Purpose, Mission and Values
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Overview:
During the first two-hour session, organization leadership will be guided through a brainstorming activity to surface language for a Vision/Purpose, Mission and Values. Participants will then pressure-test these ideas with organization employees and return for a final 1.5 hour session to finalize Vision/Purpose, Mission and Values language.
Answer the question: “What is your WHY?” Differentiate your WHY from WHAT you do and HOW you do it? These three questions are central to defining your organization’s Vision/Purpose, Mission and Values.
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Session One: 2 hours
Session Two: 1.5 hours
How to Move from 'Good to Great'
Business Success
Overview:
This session will explore the core principles that each of these companies followed to achieve significant business success. Tomorrow will look nothing like today, so organizations will be facing both threats and opportunities in the future. Leveraging the learnings from Good to Great, Jim Collins' seminal work on what makes companies great, can offer leadership teams insight and a possible “path forward” as they begin to envision their company’s future.
This session will explore the core principles that each of these companies followed to achieve significant business success. The session will provide leaders the opportunity to brainstorm how these principles can enable their organization an opportunity to assess their current operational and organizational effectiveness. Enablers and inhibitors of future success will be explored and an Action Plan created. Each action will be “mapped” to understand the effort required and impact of selected actions.
This program is for intact leadership teams, whose business is at an inflection point of growth.
Topics:
- What enables companies to move from being good for many years, to become great
- The role that “discipline” plays in the enablement of business “greatness”
- Level 5 Leadership
- First Who, then What
- Confronting the Brutal Facts
- The “Hedgehog Concept” – focusing on what really matters
- Creating a Culture of Discipline – Use of a “Flywheel” to drive success
- Technology Accelerators
- Facilitated brainstorming around enablers and inhibitors of future success
- Creation of an Action Plan that your organization can leverage to strengthen its prospects for future business success.
Design Thinking Fundamentals
Overview:
This workshop introduces Design Thinking as a core driver of innovation. It enables participants to apply creative problem-solving and develop their innovative capacity.
Innovation is more critical - and elusive - than ever. Yet the potential uptakes are immense - teams that understand an organization’s process for bringing forward new ideas are 83% more likely to achieve successful initiative launches than when the process is unclear. For companies to drive innovation, a mindset of collaborative risk-taking and experimentation needs to be embedded across the organization, including the integration of different perspectives.
Topics:
- Design Thinking icebreakers
- Framing challenges & opportunities
- Developing empathy for the user/customer
- Transformative concepting and ideation
- Bringing ideas to life
Session duration: 3-4 hours
Design Thinking for Leaders
Overview:
While many executives understand the importance of enterprise-wide innovation cultures, a far smaller percentage have realized this goal. Research shows that 89% of executives agree that new ideas must come from all stakeholders, yet less than a third currently have a strategy in place for encouraging this behavior. Companies where failure is rewarded in pursuit of innovative or different approaches are twice as likely to be agile.
This workshop helps leaders develop a design thinking culture in their teams. It equips them with principles and practices to empower the collective to think creatively and drive innovation.
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Session duration: 3-4 hours
Managing as Coach
Overview:
This workshop helps build or deepen a manager's ability to lift the talent on their team through focus coaching mindsets and behaviors. Research shows that only 21% of the workforce think they are being managed in a way that motivates them to give their best at work.
The traditional command-and-control approach is simply no longer effective. Companies that can support employees through meaningful conversations and constructive feedback with their managers can expect a three times more effective lift in employee engagement and reduced turnover.
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Session duration: 2-4 hours
Creating Psychological Safety
Overview:
This workshop will start the process of enabling team members to develop a sense of mutual trust and accountability while engaging in more productive interactions to support team effectiveness.
Interpersonal dynamics are becoming increasingly complex in the workforce. Research shows that teams are less likely to trust their colleagues and understand their roles and responsibilities.
This lack of clarity and dependability may be a symptom of low psychological safety - the degree to which it feels safe to take risks on a team. Getting this right has significant benefits for the organization and productivity.
Nurturing diverse perspectives and a more inclusive team environment is linked to a 77% increase in organizational agility and increased engagement.
Topics:
The research
Team success model
Psychological safety in action (team context)
Active listening
Perspective taking
Giving and receiving feedback / peer coaching / healthy disagreement
This training can be delivered in 2-4 hours depending on scope.
Keys to Performance Management
Overview:
This one-hour interactive workshop will address the key pieces of this crucial business process which will engage and motivate your employees and measure how aligned their performance is with your company's objectives. Role playing and real time practice will allow participants the opportunity to build an understanding of the applicable pieces of the Performance Management process.
This workshop can be delivered to managers, enhancing their skills and/or to employees so they can be accountable for their own performance. Participants will garner practical and effective tools they can apply immediately.
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Crothers Coaching Academy
Overview:
Coaching is the language of leadership. When leaders use coaching skills to develop individuals and teams, they maximize performance, productivity and trust. Learning coaching skills requires practice. This skill-based program provides leaders of all levels with practice coaching skills they can practice with individuals and teams right away.
After kicking off with a coaching fundamentals workshop, leaders will engage in a series of interactive skill-based micro trainings that fit easily into their schedule while giving them communication strategies they can use right away to stretch their own potential as well as those they lead.
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